Question 1

Can I get a free sample?

Accepted Answer

Yes, our samples are free, but you have to pay for express shipping.

Question 2

Do you offer OEM/ODM services?

Accepted Answer

Yes, we can provide OEM/ODM services according to customer requests. You can also use our brand name 'JEXU'.

Question 3

What is the delivery time?

Accepted Answer

After receiving your deposit, it usually takes 15-25 days.

Question 4

Which payment methods do you accept?

Accepted Answer

TT (30% deposit, 70% balance against copy of the bill of lading) or a letter of credit at sight.

Question 5

Are you a manufacturer?

Accepted Answer

Yes. We are a manufacturer and exporter that has passed strict field verification by well-known Chinese companies. Our factory is located in Shijiazhuang, Hebei province, China, and we have 20 years of experience in manufacturing all types of cleaning towels.

Question 6

Do your towels leave fibers on objects?

Accepted Answer

In most cases, there is static electricity on the towel, which will attract soft fibers. In rare cases, too much alkali is used in the dyeing process, which can break the fibers. For our warp-knitted towels, our company can achieve a fiber shedding rate of less than 0.3%. During the dyeing process, we strictly control the proportion of alkali to reduce the burning of the pile loops, thereby reducing the fiber shedding rate. At the same time, before cutting the fabric, we perform surface singeing.

Question 7

Should we wash the towel before using it?

Accepted Answer

Yes, always wash it first. Wash in cool water on a low heat setting and DO NOT use any cleaning fluids, only to remove loose fibers.

Question 8

Does your towel color transfer or fade?

Accepted Answer

Generally speaking, if there are multiple colors in a package, we separate the colors with paper during packaging to prevent color bleeding. For light-colored towels, our company can wash them in warm water at 60 degrees Celsius, with a fading rate of less than 0.02%. For dark colors, we strictly control the color-fixing agent during dyeing to ensure excellent colorfastness. We also add soap to wash away surface color, and the soap also strengthens the color-fixing effect.

Question 9

How is the towel edge treated?

Accepted Answer

For towels without edges, they are cut using an ultrasonic machine. This uses high temperature and ultrasound. Therefore, if the edge feels slightly rough, that is normal. It cannot be very soft, because if it were very soft, it would shed fibers. We control the hardness to prevent this. This will not scratch the car. Please do not worry.

Question 10

How do you handle color differences in dyeing?

Accepted Answer

Usually, we dye the fabric according to the Pantone color number chosen by the customer, and there is almost no noticeable color difference. The color difference does not exceed 0.3%. According to the Pantone color number provided by the customer, the dyeing agent is manually adjusted. Generally, we go through several adjustments, and each adjustment is based on the color card to ensure the color difference rate. Finally, we adjust three colors that are close to each other, and fine-tune them.

Question 11

What are the differences between your towel types?

Accepted Answer

Warp-knitted towels with a weight of 350gsm and a waxy feel are the best for indoor use. It is recommended to use wax indoors. With a slightly lower weight, it can be used as a multi-purpose towel for the interior, wheels, plated parts, and other parts. High and low pile towels are the most widely used. The long hair side can be used for water collection and wiping, while the short side can be used for wax. Due to the thickness of the buffer, the safety of applying wax with the short side of a high and low pile towel is better than with a warp-knitted towel.

Question 12

How often should I wash my towel?

Accepted Answer

Good towels also need to be properly maintained, otherwise their quality deteriorates quickly. Maintenance is actually very simple, and regular cleaning can be carried out. According to different uses, we recommend the following cleaning schedule: For car care: It is recommended to clean it every day. Car care requires more attention to detail, and more care products are used. Towels used in this process come into contact with more care liquids, so it is recommended to clean them immediately after use to reduce the damage caused by the care liquids.

Question 13

Is the towel safe for pets?

Accepted Answer

Certainly yes. The material of our pet towel is 80% polyester and 20% polyamide, which is soft to the touch, does not shed, and does not fade. Therefore, it is unlikely to cause allergies in your beloved pets. At the same time, it is super absorbent and durable, helping you take care of your pets perfectly.

Question 14

What if the product quantity cannot reach the minimum order quantity (MOQ)?

Accepted Answer

Usually, if customized products cannot meet our requirements, please choose our stock products that are similar to your needs. We can send you a small quantity order within 3-7 days.

Профиль товара

Индивидуализация

Уровень впитываемости

Цвет

Модель №.

Тип края

Материал

Размер упаковки

Шаблон

Размер

Использование

пользовательский

образец

функции

типы логотипов

Транспортная Упаковка

Характеристики

Торговая Марка

Происхождение

Код ТН ВЭД

Объемы производства

Основные характеристики

Профиль компании

Проверка поставщиков с помощью ИИ

Товар Q&A

Отправить Запрос

Вам также может понравиться